Joey C
CARROLLTON, GA | 2025 GMC Yukon XL 1500June 12, 2026Always a great job done!Phyllis D
CARROLLTON, GA | 2017 Buick EncoreJune 11, 2026Calling in, no one answered the phone or you had to leave your name and number which no one called back, it took me the third day calling in to finally get someone for an appointment.Response from John Thornton Cadillac
June 12, 2026Phyllis, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 832-9602.Angela W
SENOIA, GA | 2025 GMC Sierra 1500June 10, 2026The service department always gets me in with a big smile, and are the experts on exactly what maintenance is needed and when. I remote work from their comfortable waiting area and they get me in and out as expected.Response from John Thornton Cadillac
June 11, 2026Angela, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Kane A
TEMPLE, GA | 2021 GMC 1500 SierraJune 10, 2026John Thornton always takes care of out vehicles. When I was unsure if I needed the extra and expensive work done to my truck, they did not try to talk me into it despite me doubt. They will always be my go to for service.Response from John Thornton Cadillac
June 10, 2026Kane, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!Jimmy L
FRANKLIN, GA | 2023 GMC Sierra 1500June 10, 2026Great serviceResponse from John Thornton Cadillac
June 10, 2026Jimmy, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, John Thornton Buick GMCPhil B
CARROLLTON, GA | 2018 GMC YukonJune 10, 2026Carried my Yukon for service at 7:30 with no appointment. The customer service called at 12:00 and service was done. Excellent customer service!!Response from John Thornton Cadillac
June 11, 2026Phil, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!Erin A
CARROLLTON, GA | 2023 GMC AcadiaJune 8, 2026From start to finish, everyone was friendly and professional. I never worry while my vehicle is in the hands of John Thornton.Response from John Thornton Cadillac
June 9, 2026Erin, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!Debbie A
CARROLLTON, GA | 2026 GMC AcadiaJune 8, 2026The lady working at the front desk of the service department is really pleasant and is very professional.Response from John Thornton Cadillac
June 9, 2026Debbie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Michelle D
CARROLLTON, GA | 2023 GMC YukonJune 8, 2026Mark went out of the way to find out that I had an extended warranty and save me a lot of money and do kind to talk to.Response from John Thornton Cadillac
June 8, 2026Michelle, thanks for highlighting our staff who helped make this such a great experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Tracy G
TEMPLE, GA | 2021 GMC 1500 SierraJune 7, 2026Service was Great and on TimeResponse from John Thornton Cadillac
June 8, 2026We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
1492 N Highway 27 Carrollton, GA 30117
- Sales: (678) 951-8382
- Service: (678) 951-8916
- Parts: (770) 832-9602
