REVIEWS

Very helpful on all my concerns to fixing the problem

excellent

Oil was changed and tires rotated.

Ryan Dodson is a great employee!

Quick in and out put me back on the road.

Very courteous and stood by the estimate that was given even though the final ticket was higher than quoted.

Work was done on time. Dealership is very clean and employees are friendly and helpful.

Great

Great sales staff and excellent customer service. Highly recomend !

My 2024 GMC 1500 Sierra developed an aggravating noise when the A/C was on last year and John Thornton GMC promptly fixed it. The noise recently returned so I brought my truck back to John Thornton GMC for repair. My truck has less than 36,000 miles so is still in warranty even though I purchased the extended warranty through John Thornton GMC at the time of the vehicle purchase. After a few days, I was informed they could not duplicate the noise. I returned to the dealership on a Friday and the Service Dept foreman sat in my truck and stated the noise was definitely not normal and for me to return the truck for repair on Monday, which I did. I received a call 5 days later (Friday) that my truck repairs were complete. When I started my vehicle, the noise was still prominent and now my check engine light was on. I informed the Service Dept Foreman, Steve and he scanned the vehicle for reair codes and then took the truck into the service bays. Approximately 20 mins later my truck was returned to me with the check engine light extinguished; however, the noise continues whenever the air conditioner is operating. i dont understand how the repair fixed my trucks issue the first time it was repaired but not the second time.